Service "Shein" operates with a stability of 100.00%. In the last 24 hours, it was available for 24 h, 0 min, which is 100.00% of the time. Over the last month, the service was available for 30 d, 0 h, 0 min, or 100.00% of the time.
Downtime Map (24h)
Cities with Outages (24h)
No outage reports with location data in the last 24 hours.
Reports by Date
Problem Types (24h)
No data on problem types yet.
Providers (24h)
User OS (24h)
Response Time by Date
Availability History by Date
All-Time Statistics
Problem Types (All Time)
No reports have been submitted for this service yet.
Providers (All Time)
User OS (All Time)
Regions with Outages (All Time)
No reports with location data have been submitted yet.
Why isn't Shein working? What's wrong with Shein today?
How to contact Shein support?
Email: [Official Support Email]
Social media: [Official Social Media Accounts]
What happened to Shein?
Shein is an online fashion retailer offering a wide range of clothing, accessories, and more. It provides a platform for customers to shop from various items globally.
Possible causes of disruptions:
Technical work on servers
DDoS attacks
Issues with the user’s internet connection
Browser malfunctions
Website maintenance
Can’t log into your Shein account?
Check the correctness of the login and password
Ensure the internet connection is stable
Clear the browser cache
Try logging in through another browser or device
Shein items not loading?
Check your internet connection
Clear the cache of the application or browser
Verify the time and date settings on your device
Restart your device
Shein orders not showing up?
Ensure your account is active
Check the notification settings
Clear the application cache
Try refreshing the order list
Payment issues on Shein?
Verify the payment details
Ensure the payment method is supported
Clear the browser cookies
Try using a different payment method
Shein customer service not responding?
Check the support email for any replies
Ensure the social media messages are not marked as spam
